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25. ----We ______ from Jane for a long time. (not hear) ----What do you suppose happened to her? 26. The surface of the table ______ smooth enough. (feel) 27. The town _____ a lot since I was there last in 1980. (change) 28. I ____ to call on you but was prevented from doing so. (mean) 29. It _____ non-stop for three days since Saturday. I wonder when it will stop. (rain) 30. ----You seem to know our district very well, Mr. Adams. ----Well, this isn’t the first time that I _____ to this part of the city. (come) 31. Mary _______ a dress when she cut her finger. (make) 32. By the time he was six, the boy ______ 3,000 English words. (learn)
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Are you planning a new job or new career? (33)______ ______ the ongoing economic slowdown means most industries still face cutbacks(裁员), there is one field that’s likely to grow steadily in the future: Health Care Field. Job opportunities in health care are on the rise and expected to increase 34% through 2018. This is due to two factors: Firstly, the American population (34) ______ (age) rapidly at present. A much (35) ______ (large) population of the elderly means a huge increase in demand for medical services and the people (36)______ provide them. The second reason is related to technology. Our health care is getting more and more sophisticated(尖端的). And, that means highly skilled people (37)______ (need) by the public to deliver the service. Put these things together (38)______ you may get higher salaries than others. We all know that doctors make a lot of money. But doctors (39)______ endure over 10 years of schooling and hard work. Fortunately, you don’t need to become a doctor to settle into a well-paying job. There are many opportunities available, and one of the best ways to get into the field is (40)______ a medical assistant.
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A. handle B. destination C. annoyed D. cost E. impolitely F. quickly G. support H. lose I. advance J. attract K. earn Without proper planning, tourism can cause problems. For example, too many tourists can crowd public places that are also enjoyed by the inhabitants of a country. If tourists create too much traffic, the inhabitants become ____41___ and unhappy. They begin to dislike tourists and to treat them____42___. They forget how much tourism can help the country’s economy. It is important to think about the people of a ___43___ country and how tourism affects them. Tourism should help a country, keep the customs and beauty that ____44___ tourists. Tourism should also ____45____ the wealth and happiness of local inhabitants. Too much tourism can be a problem. If tourism grows too ___46___, people must leave other jobs to work in the tourism industry. This means that other parts of the country’s economy can suffer. On the other hand, if there is not enough tourism, people can lose jobs. Businesses can also ___47___ money. It costs a great deal of money to build large hotels, airports, air terminals, first-class roads, and other support facilities needed by tourist attractions. For example, a major international class tourism hotel can ___48___ as much as 50 thousand dollars per room to build. If this room is not used most of the time, the owners of the hotel lose money. Building a hotel is just a beginning. There must be many ____49___ facilities as well, including roads to get to the hotel, electricity, sewers to ____50___ waste, and water. All of these support facilities cost money. If they are not used because there are not enough tourists, jobs and money are lost.
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be made up of fascination for practice medicine remember as work out make up one’s mind feel sorry for be capable of turn down go through business management can’t help but 1. The books written by J.K. Rowling have a ______________ young readers. 2. The Science Class ______________ the most talented students in a better study environment. 3. When he was stumbled over a stone, he _____________ let out a cry of pain. 4. It is unbelievable that the lonely old man living next door _____________ when he was young. 5. The series of TV programs are intended to deal with _______________. 6. Although it was a good idea to work in that company, Jeff still couldn’t __________________. 7. The boy was so stubborn that he shut himself up in the room and ________ every offer of help. 8. Leonardo da vinci ________ one of the leading artists of the Renaissance(文艺复兴) in history. 9. Although the problem is complicated, she ____________________________ finding a solution. 10. I do _________________the lonely old woman who lives alone in that attic.
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1. 据说一些地方官员与这起案子有牵连。(involve) 2. 我们应该对帮助过我们的人常怀感恩之心。（grateful） 3. 许多年长者习惯早睡早起，这对身体大有裨益。（used） 4. 现在所学的东西将对我们未来从事的事业有一定影响。(impact) 5. 众所周知，研究人员工作中细心与否有时意味着成败之别。（difference）
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Everyone in business has been told that success is all about attracting and retaining (留住) customers. It sounds simple and achievable. But, 51 , words of wisdom are soon forgotten. Once companies have attracted customers they often 52 the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business— 53 that the customer remains a customer. 54 to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers every years. In constantly changing 55 , this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost. Only now are organizations beginning to wake up to those lost opportunities and calculate the 56 implications. Cutting down the number of customers a company loses can make a big 57 in its performance. Research in the US found that a five per cent decrease in the number of defecting (流失的) customers led to 58 increases of between 25 and 85 per cent. In the US, Domino’s Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and 59 never returns, is losing the company thousands of dollars in 60 profits (more if you consider how many people they are likely to tell about their bad experience). The logic behind cultivating customer 61 is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to 62 them”, says Adrian Payne of Cornfield University’ School of Management. “Research suggests that there is a close relationship between retaining customers and making profits. 63 customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price 64 , and may provide free word-of-mouth advertising. Retaining customers also makes it 65 for competitors to enter a market or increase their share of a market. 51. A. in particular B. in reality C. at least D. first of all 52. A. emphasize B. doubt C. overlook D. believe 53. A. denying B. ensuring C. arguing D. proving 54. A. Moving B. Hoping C. Starting D. Failing 55. A. markets B. tastes C. prices D. expenses 56. A. culture B. social C. financial D. economical 57. A. promise B. plan C. mistake D. difference 58. A. cost B. opportunity C. profit D. budget 59. A. as a result B. on the whole C. in conclusion D. on the contrary 60. A. huge B. potential C. extra D. reasonable 61. A. beliefs B. loyalty C. habits D. interest 62. A. altering B. understanding C. keeping D. attracting 63. A. Assumed B. Respected C. Established D. Unexpected 64. A. agreeable B. flexible C. friendly D. sensitive 65. A. unfair B. difficult C. essential D. convenient
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It was a winter morning, just a couple of weeks before Christmas 2005. While most people were warming up their cars, Trevor, my husband, had to get up early to ride his bike four kilometers away from home to work. On arrival, he parked his bike outside the back door as he usually does. After putting in 10 hours of labor, he returned to find his bike gone. The bike, a black Kona 18 speed, was our only transport. Trevor used it to get to work, putting in 60-hour weeks to support his young family. And the bike was also used to get groceries, saving us from having to walk long distances from where we live. I was so sad that someone would steal our bike that I wrote to the newspaper and told them our story. Shortly after that, several people in our area offered to help. One wonderful stranger even bought a bike, then called my husband to pick it up. Once again my husband had a way to get to and from his job. It really is an honor that a complete stranger would go out of their way for someone they have never met before. People say that a smile can be passed from one person to another, but acts of kindness from strangers are even more so. This experience has had a spreading effect in our lives because it strengthened our faith in humanity (人性）as a whole. And it has influenced us to be more mindful of ways we, too, can share with others. No matter how big or how small, an act of kindness shows that someone cares. And the results can be everlasting. 66. Why was the bike so important to the couple? A. The man’s job was bike racing. B. It was their only possession. C. It was a nice Kona 18 speed. D. They used it for work and daily life. 67. We can infer from the text that ______ . A. the couple worked 60 hours a week B. people were busy before Christmas C. the stranger brought over the bike D. life was hard for the young family 68. How did people get to know the couple’s problem? A. From radio broadcasts. B. From a newspaper. C. From TV news. D. From a stranger. 69. What do the couple learn from their experience? A. Strangers are usually of little help. B. One should take care of their bike. C. News reports make people famous. D. An act of kindness can mean a lot.
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Ideas about polite behavior are different from one culture to another. Some societies, such as America and Australia are mobile and very open, people here change jobs and move house quite often. As a result, they have a lot of relationships that often last only a short time. So it’s normal to have friendly conversations with people that they have just met, and you can talk about things that other cultures would regard as personal. On the other hand there are more crowded and less mobile societies where long-term relationships are more important. A Malaysian or Mexican business person will want to get to know you very well before he or she feels happy to start business. But when you do get to know each other, the relationship becomes much deeper than it would in a mobile society. To Americans, both Europeans and Asians seem cool and formal at first．On the other hand, as a passenger from a less mobile society put it, it’s no fun spending several hours next to a stranger who wants to tell you all about his or her life and asks you all sorts of questions that you don’t want to answer. Cross-cultural differences aren’t just a problem for travelers, but also for the flights that carry them. All flights want to provide the best service, but ideas about good service are different place to place．This can be seen most clearly in the way that problems are dealt with. Some societies have “universalist” cultures. These societies strongly respect rules, and they treat every person and situation in basically the same way. “Particularist” societies, on the other hand, also have rules, but they are less important than the society’s unwritten ideas about what is right or wrong for a particular situation or a particular person. So the normal rules are changed to fit the needs of the situation or the importance of the person. This difference can cause problems. A traveler from a particularist society, India, is checking in for a flight in Germany, a country which has a universalist culture. The Indian traveler has too much luggage, but he explains that he has been away from home for a long time and the suitcases are full of presents for his family. He expects that the check-in official will understand his problem and will change the rules for him. The check-in official explains that if he was allowed to have too much luggage, it wouldn’t be fair to the other passengers. But the traveler thinks this is unfair, because the other passengers don’t have his problem. 70. Often moving from one place to another makes people like Americans and Australians ____. A. like traveling better B. easy to communicate with C. difficult to make real friends D. have a long-term relationship with their neighbors 71. A person from a less mobile society will feel it _____ when a stranger keeps talking to him or her, and asking him or her questions. A. boring B. friendly C. normal D. rough 72. In “particularist societies”, ______. A. they have no rules for people to obey B. people obey the society’s rules completely C. no one obeys the society’s rules though they have D. the society’s rules can be changed with different persons or situations 73. The writer of the passage thinks that the Indian and the German have different ideas about rules because of different ______. A. interests B. cultures C. habits and customs D. ways of life
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