题目

下列矿产地和矿产之间的连线，正确的是 A．库尔斯克——煤矿                          B．秋明——油田 C．库兹巴斯——铁矿                          D．第二巴库——煤矿 答案：BYou can’t avoid a conflict(冲突) at work. If you can avoid a conflict, it means you will win what you want regardless of what the other person wants. Since the potential issue has not been removed, it will  appear later. Here are the necessary tips on handling conflicts at work.★ Realize that some conflicts are unavoidable at work. On numerous occasions, conflict and disagreement are likely to happen. But when a conflict happens it’s not the end of the world. On the contrary, it can be the beginning of an interesting learning process. Conflicts mean that people care enough to disagree strongly. The trick is not to allow the conflict to go on forever.★ Handle conflicts sooner rather than later. Solve a conflict when it starts, as it only gets worse with time going by. Conflicts at work arise not from something that was said, but from something that wasn’t said! Everyone’s waiting for the other to admit he’s wrong and gets more unpleasant after the conflict has lasted a while. It’s essential to interrupt the “waiting game” before it gets to that point.★ Ask nicely. If somebody has done something that made you angry, or if you don’t understand their viewpoint or actions, simply asking nicely about it can make a world of difference.  Never assume that people do what they do to annoy or hurt you. Sometimes there’s a good reason why that person does what he or she does, and a potential conflict disappears right there. Do remember to make an inquiry, not a blame of any sort.★ Appreciate. Praise the other part in the conflict. Tell them why it’s worth it to you to solve the conflict.  This can be difficult as few people find it easy to praise and appreciate a person they disagree strongly with, but it is a great way to move forward.TopicHow to 小题1:.________ conflicts at workReasonConflicts won’t 小题2:.________if not dealt with.小题3:._______on handlingconflictsDon’t be afraid of conflicts which can happen on many 小题4:.________and try to resolve a conflict soon or it will get 小题5:.______.·Interrupt the “waiting game” and try to admit your 小题6:.________actively.Don’t imagine people do something to make you小题7:.________ on purpose.· Remember not to 小题8:.________others, but ask them nicely about what they do, which may make a difference.Try to appreciate the other part in the conflict although it is 小题9:.________to do so.小题10:._______As long as you learn to do with conflicts, you’ll work in joy.