| 1. | 详细信息 |
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Knowing what to do at checkout and properly preparing for it can turn a potentially heated situation into a quick thank you and goodbye. Below we made a list of five things you should remember at hotel checkout. Don,t be late to check Hotels may add an extremely high price for being just a half hour late. If you know you won,t make the cutoff time, it never hurts to call ahead and try to negotiate away a potential charge. Don,t forget to double check the room and safe Make sure you don,t leave things behind. If you have an early flight or checkout time, pack up as much as you can the night before so that last-minute rush isn,t too annoying. Also, be sure to take out anything in the room safe. Don,t forget to tip the housekeepers It,s always polite to leave some money for the people keeping your room clean. Don,t ignore the detailed bill You may be in a rush, but give the detailed bill a careful look to see if the hotel charge is different from the rate you initially booked. Don,t get angry Shouting at the assistant manager standing behind the front desk probably won,t help when dealing with an unexpected item on the bill. Think about how difficult it can be to deal with annoyed customers. Keep calm and things may be solved(解决) better and sooner. 【1】The hotel will charge you more money if you . A.check before cutoff time B.do not call the hotel ahead C.are late in checking out D.negotiate with the clerks 【2】Which of the following does the author suggest doing? A.Leaving something behind. B.Being sure to keep the room clean. C.Doing the pack-up as early as possible. D.Tipping the housekeepers to show respect. 【3】What is the purpose of the last paragraph of the passage? A.To suggest a way to solve problems properly. B.To provide more information about the hotel. C.To show the uneasiness of assistant managers. D.To protect customers from unnecessary dangers. 【4】In which section of the magazine can you probably find such a passage ? A.Travel. B.Nature. C.Lifestyle. D.Fitness. |
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| 2. | 详细信息 |
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Scientists in Western Australia claim to have made a new discovery—they have found gold in the leaves and twigs of trees. The researchers believe that the trees suck up the gold from deep underground, over 30 metres down. The discovery has been described as the first of its kind in the world. Australian gold exploration companies are pleased because it will make finding gold cheaper. Rather than drilling deep holes to find gold, they have more ways to examine tree leaves and branches. There is only a tiny amount of gold in the leaves. It would take 500 trees to make one gold ring. The gold is found using a special X-ray machine owned by an Australian government agency. A pure X-ray and a powerful microscope scan the leaves and branches. The claim that this is the first time that gold particles(微粒) have been found in living material might not be true, though. Ancient Chinese wisdom understood the connection between plants and the precious stones and minerals underneath them. They used plant life to find minerals and that was thousands of years ago. In the Zhou Dynasty, it was written in a book that a certain plant grew only near deposits of gold. Over the next 2,000 years, Chinese people wrote about different plants and how they grew, showed where minerals and precious stones such as jade, copper, lead, silver and gold were. Even more importantly, in the 1,000s, Su Song described how copper, gold, silver, lead and tin were observed and taken from certain plants. These were amazing scientific discoveries. Meanwhile, this knowledge was unknown in the rest of the world until about 1,600. This was when a British man realised that oak trees grew larger and greener where there was alum(明矾) in the ground. Maybe ancient Chinese has more knowledge to teach modern scientists. 【1】What can we know from Paragraph 1? A.500 dead trees can make one gold ring. B.The trees can absorb the gold from deep underground. C.Scientist have found gold 30 meters below underground. D.The companies find it hard to find gold. 【2】How do scientists find gold in the leaves? A.By observing the leaves carefully. B.By drilling deep holes. C.By using a special X-ray. D.By referring to ancient books. 【3】Who first discovered that there was connection between plants and minerals? A.Ancient Chinese people. B.Su Song. C.Australian scientists. D.A British man. 【4】What is the purpose of the last paragraph? A.To introduce two great scientists in ancient times. B.To provide more evidence to support the writer’s opinion. C.To show how ancient people got gold from certain plants. D.To prove that ancient Chinese has more knowledge than modern scientists. |
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| 3. 其他阅读题型 | 详细信息 |
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Hotels should be as good as their guests think they are. Guest satisfaction is quite important to any hotel. 【1】 And even in many cases they will have to go above and beyond to impress the guests. 【2】 In today’s world where everything is available on the Internet, customers tend to get their first information about the hotels online. The guest experience begins long before they arrive at the front desk to check in. Know your customers. Customer satisfaction is more than just a smile when you greet them. Knowing the customer base is what matters the most. Connect with your guests before they arrive at the front desk. 【3】 It will help the hotel to add some touches and details that personalize the guest experience. Train your staff. 【4】 A staff well-trained in dealing with the complaints, but more importantly avoiding them in the first place, will do better overall. Your employees must be friendly, welcoming and approachable. Respond to guest feedback(反馈). The hotel industry can be a tough one with requests and complaints coming in online, by email, phone or in person. So it’s important to actively respond to guest feedback. 【5】 A. Use social media to learn more about them. B. A good website improves the customer experience. C. Hotels need to provide the guests experience as promised. D. It’s a must-have service that all guests expect when they arrive. E. Every member of the hotel plays a significant role in the guest experience. F. You can’t make each person who stays in the hotel feel like they are at home. G. When you do this, you are showing other travelers that you value the opinion of your guests. |
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| 4. 改错 | 详细信息 |
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假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改 增加:在缺词处加一个漏字符号(˄)，并在其下面写出该加的词。 删除:把多余的词用斜线(\)划掉。 修改:在错的词下划一横线，并在该词下面写出修改后的词。 注意: 1. 每处错误及其修改均仅限一词； 2. 只允许修改10处，多者(从第11处起)不计分。 I'm worried that you've been addicted to share pictures in WeChat circle recently. You even share all sorts of photo in your daily life. Of course，WeChat makes better to understand each other and makes our life more colorful，which is very convenient for us to communicate with. However，there exists some potential risks if we overshare. One severe problem is leaking privacy，that may cause economic losses. Besides，oversharing can make others uncomfortably，for they think you are showing off. Thus，never should we post our personal information，or should we blindly add strangers to a list of fiends. It's much wise to set aside some time to accompany parents or do something more meaningful，such as reading books and taking exercise. |
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| 5. 书面表达 | 详细信息 |
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假定你是李华，你的朋友Tony刚刚升入高三，因为寒假时间短，没有休息好，所以现在状态很差。面临高考压力，Tony不知所措。请你给他写一封信表示安慰，要点如下： 1. 表示难过和理解； 2. 就如何调整状态提出建议。 注意：1. 词数100左右； 2. 可以适当增加细节，以使行文连贯。 ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ |
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