日常生活类 知识点题库

阅读理解

    What is the first thing you notice when you walk into a shop? The products displayed(展示) at the entrance? Or the soft background music?

    But have you ever notice the smell? Unless it is bad, the answer is, likely to be no. But while a shop's scent may not be outstanding compared with sights and sounds, it is certainly there. And it is providing to be an increasing powerful tool in encouraging people to purchase.

    A brand store has become famous for its distinctive scent which floats through the fairly dark hall and out to the entrance, via scent machines. A smell may be attractive but it may not just be used for fresheningair. One sports goods company once reposed that when it first introduced scent into its stores, customers' intension to purchase increased by 80 percent.

    When it comes to the best shopping streets in Pairs, scent is justas important to a brand's success as the quality of its window displays and goods on sales. That is mainly because shopping is a very different experience to what it used to be.

    Some years ago, the focus forbrand name shopping was on a few people with sales assistants' disproving attitude and don't-touch-what-you-can't afford displays. Now the rise of electronic commerce(e-commerce) has opened up famous brands to a wider audience. But whilee-shops can use sights and sounds, only bricks-and-mortar stores(实体店) can offer afull experience from the minute customers step through the door to the moment they leave. Another brandstore seeks to be much more than a shop, but rather a destination. And scent is just one way to achieve this.

     Now a famous store uses complex man-made smell to make sure that the soft scent of baby powder floats through the kid department, and coconut(椰子) scent in the swimsuit section. A departmentstore has even opened a new lab, inviting customers on a journey into the store's windows to smell books, pots andd rawers, in search of their perfect scent.

  1. (1) According to the passage, what is an increasingly powerful tool in the success of some brand store?

    A . Friendly assistant. B . Unique scents. C . Soft background music. D . attractive window display.
  2. (2) E-shops are mentioned in the passage to_____.

    A . show the advantages of brick-and-mortar stores B . urge shop assistants to change their attitude C . push stores to use sights and sounds D . introduce the rise of e-commerce
  3. (3) The underlined word“destination”in Paragraph 5 means_____.

    A . a platform that exhibits goods B . a spot where travelers like to stay C . a place where customers love to go D . a target that a store expects to meet
  4. (4) The main purpose of the passage is to________.

    A . compare and evaluate B . examine and assess C . argue and discuss D . inform and explain
根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有多余选项。

    Do you want to take time to get in touch with yourself, your feelings, your dreams, and a good, healthy life? Here are some tips:

    Sometimes it seems as if our culture has begun to view the need for sleep as a sign of weakness. But your body was genetically(基因地) programmed to spend a third of its life on sleep, and this affects thinking, memory, growth, your immune(免疫的) system and even your weight.

    Begin the day in thankfulness. Name each person and hold them in your thoughts. The sense of thankfulness you experience will set a peaceful tone for the entire day, and reduce a day's stress that can lead to sleeplessness that night.

    Strike a balance. Think about tai chi, prayer, yoga(瑜伽)—any daily activity that allows you to develop a peaceful center and a sense of balance.

    Play with friends. The "tend and be friend studies", as they are called, conducted by UCLA researcher, Shelly Taylor, Ph.D. indicate that when women are stressed, they tend to their children and play with other women.

    Use guided imagination. The tone of your voice, pacing, music, and pictures will persuade your nervous system that it's time to calm down.

A. Admit the importance of sleep.

B. The images of things make the brain see and think about other things.

C. Emotions are the basis of good communications and healthy relationships.

D. Calming down a stressed nervous system will encourage a balanced life.

E. Take 10 minutes every morning to give thanks to everyone in your life.

F. Recent research has also linked the importance of sleep to behavior.

G. Studies reveal(揭示) that women who have healthy relationships with their children and friends actually sleep better.

根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

    It's very hard to write your own resume because a resume is a macro view of your life, but you live your life at the micro level. After all, spending money on a resume writer is one of the few payouts that will have good return right away.

    But some of you will be able to do a proper job rewriting your resume on your own. You need to rethink the goals and rethink the rules of a resume in order to approach the project like the best of the resume professionals.

    A resume is not your life story. No one cares. The only things that should be on your resume are achievements. Anyone can do their job, but only a small percentage of the population can do their job well, wherever they go. The best way to show that you did your job well is from achievements. The best achievement is a promotion. It is an objective way to show that you impress the people you will work for. Presenting clearly your achievements is enough and also necessary.

    Don't make your resume a moral statement. It's a marketing document. Think about when a company announced the launch of their product. You need to take the same approach with your resume, because a resume is a marketing document. The best marketing documents show the product in the best light, which is to use whatever possible means to make you look good.

A. As long as you are not lying, you will be fine.

B. Don't focus on your responsibilities, focus on what you achieved.

C. Write what achievements you will make for the people you work for.

D. Anything on your resume that is not an achievement is wasting space.

E. So I recommend to a lot of people that they hire someone to help them.

F. The first thing you'll have to do is to make some mental shifts.

G. So learning to write your own resume is important.

阅读理解

    When I was a child, I often dreamed of the time when I could leave home and escape to the city. We lived on a farm, in the winter especially, we wear quite out off from the outside world. As soon as I left school, I packed my bags and moved to the capital.

    However, I soon discovered that one big disadvantage is money. It costs so much to go out, not to mention basics like food and housing. Another disadvantage is pollution. I suffer from asthma(哮喘), and the air is so bad that I am afraid to go outside. Then there is the problem of traveling round. Although I have a car, I seldom use it because of the traffic jams. One choice is to go by bicycle, but that can be quite dangerous.

    Of course there are advantages. First, there is so much to do in the city, whatever you tastes in culture or entertainment(娱乐活动). Besides, there are wonderful jobs and greater chances of moving to a more important job or position. Finally, if you like shopping, the variety of goods is very surprising — and, what is more, shops are often only a short walk away.

    Is life better then, in the city? Perhaps it is, when you are in your teens(十几岁) or twenties. However, as you get older, and especially if you have small children, the peace of the countryside may seem preferable. I certainly hope to move back there soon.

  1. (1) What was the writer always thinking about when he was a child?

    A . Staying on the farm. B . Leaving home for the city. C . Moving to the countryside. D . Running away from the school.
  2. (2) Which of the following is true about the writer?

    A . He lives in the city now. B . He is in good health. C . He prefers driving a car. D . He is very old now.
  3. (3) In the passage, the writer tries to ________.

    A . persuade the reader to live in the city B . describe his life in the countryside C . show an interest in the outside world D . express his opinions about way of life
  4. (4) How is the passage mainly developed?

    A . By inferring. B . By listing examples. C . By comparing. D . By discussing.
根据短文理解,选择正确答案。

    “Have a nice day!” may be a pleasant gesture or a meaningless expression. When my friend Maxie says “Have a nice day!” with a smile, I know she sincerely cares about what happens to me. I feel loved and secure since another person cares about me and wishes me well.

    “Have a nice day. Next!” This version(版本) of the expression is spoken by a salesgirl at the supermarket who is rushing me and my groceries out the door. The words come out in the same tone with a fixed procedure. They are spoken at me, not to me. Obviously, the concern for my day and everyone else's is the management's attempt to increase business.

    The expression is one of those behaviors that help people get along with each other. Sometimes it indicates the end of a meeting. As soon as you hear it, you know the meeting is at an end. Sometimes the expression saves us when we don't know what to say. “Oh, you just had a tooth out? I'm terribly sorry, but have a nice day.”

    The expression can be pleasant. If a stranger says “Have a nice day” to you, you may find it heart-warming because someone you don't know has tried to be nice to you.

    Although the use of the expression is an insincere, meaningless social custom at times, there is nothing wrong with the sentence except that others who speak it without thinking may not really care about my day. But in a strange and comfortable way, it's nice to know they care enough to pretend they care when they really don't care all that much. While the expression may not often be sincere, it is always spoken. The point is that people say it all the time when they like.

  1. (1) How does the author understand Maxie's word?
    A . Maxie really wishes the author a good day. B . Maxie shows her anxiety to the author. C . Maxie encourages the author to stay happy. D . Maxie really worries about the author's security (安全).
  2. (2) What does the underlined sentence in Paragraph 2 mean?
    A . The salesgirl is rude. B . The salesgirl is bored. C . The salesgirl cares about me. D . The salesgirl says the words as a routine(惯例).
  3. (3) By saying “Have a nice day.” a stranger may ________.
    A . express respect to you B . give his blessing to you C . try to be friendly to you D . share his pleasure with you
  4. (4) What is the best title of the passage?
    A . Have a nice day—a meaningless expression B . Have a nice day—a Heart-warming Greeting C . Have a nice day—a Social Custom D . Have a nice day—a Polite Ending of a Conversation
阅读理解

    Here's an interesting fact: Every teenager American seems to have, at some point, appeared drunk or rude online. This generation didn't invent stupidity, of course; it's just the first to post the picture online the entire world to see. And that's the rub: Employers are getting clever at looking you up online. They look at what people post and wonder. Is that new salesperson, the one who made a strange face on collegehumor.com,likely to do the same at a conference?”

    Anything that you put online is public information. This should seem pretty obvious to the generation who grew up on these sites, right? But it's not. When it comes to the Net, young people tend to fell for two traps. One:“ Many of them believe it's truly private, and they'll determine who gets to sec what, and it will stop there.” Wrong! And two: “Their sense of what things will be like in the next stage of their life is not realistic.”

    So what do you do about that picture? Take it down! But what if it is now on other sites? After all, a friend can post your photo elsewhere, and from there, it can be posted on another site. This problem is so common that a new industry has appeared: identity management, which helps people remove embarrassing material.

    The new industry serves to remind us that we've got to be careful out there. Most of us have got drunk or done something we regret. But putting it online is another matter. And for some, it's even become an addiction, one with a nickname: Crackspace. Young or old, students and managers alike turn into exhibitions, putting every aspect of their lives on public display(展示).

    Yes, it can be great fun. But should those of us posting pictures of ourselves dancing in our underwear be given a good comment? In a forgiving, kindly environment, yes. But what about in a business environment? Well, you decide.

  1. (1) The underlined word “rub” in Para. 1 probably means ______.
    A . test B . case C . problem D . pressure
  2. (2) The teenage generation nowadays seems to ______.
    A . be more stupid than former generations B . be easily affected by online reports C . shows a great interest in showing off D . be not fully aware of their online behavior
  3. (3) When you put your photos online, you ______.
    A . can expect who will see them B . are no longer in control of them C . can not live a normal life any more D . should be cautious of identity management
  4. (4) What is the author's attitude towards crackspace?
    A . Doubtful. B . Disapproving. C . Uncaring. D . Favorable.
阅读理解

    As health care costs continue to rise, a growing number of companies are working out programs designed to keep their employees healthy.

    Thomas Chapple is the senior vice president. “It's really important to us because medical costs are going up like crazy,” he says. “This company spends more than $ 200 million a year on medical costs for its employees around the country. The best thing we have seen as a way to control the medical cost is individual fitness.”

    “We have a fitness center,” Shawn Flaherty, director of public relations for Freddie Mac., says. “We have a health benefits plan that encourages people to work out three times a week, get cholesterol (胆固醇)checks, as well as 'do not smoke.' If they do that, it will cost them less for the health benefits.”

    Rachelle Clark works for Freddie Mac. “I feel great. You know the benefit is rewarding. I like to look good and feel healthy. I am just fortunate that I work for the company that provides some type of facility for the employees.”

    While on-site fitness centers are popular, some companies pay membership fees at local gyms for employees. The companies also offer classes such as boxing, yoga and dancing. Employees see those health programs as a valuable benefit.

    Tom Brook exercises five days a week. As a newspaper reporter he has a tight schedule, although Tom says it's not that difficult for him to make time for a workout. “It is great. It is right here where we work,” says Tom. “So everybody gets a chance to use it whenever they want to. I have lost weight and never been in better shape.”

    The programs may not be a magic cure for rising health costs, but they seem to have a positive impact on both employers and employees.

  1. (1) What's the best way to cut the medical cost according to Shawn Flaherty?
    A . To reduce the number of employees around the country. B . To encourage the employees to work out to keep fit. C . To set up fitness centers of their own. D . To pay membership fees at local gyms for the employees.
  2. (2) Why does the writer cite(引用)what Rachelle Clark and Tom Brook say?
    A . To explain how to use the fitness centers. B . To show how effective physical exercise is. C . To show the employees welcome the health programs. D . To persuade more employers to set up health centers.
  3. (3) Which of the following best expresses the meaning of the underlined part?
    A . The programs may keep the health costs rising. B . The programs may not cost a large amount of money. C . The programs may cure all kinds of patients like magic. D . The programs may not solve the health costs problem completely.
  4. (4) What is the text mainly about?
    A . How difficult it is to reduce health care costs. B . What causes the health care costs to rise year by year. C . Why and how companies encourage their employees to keep fit. D . How people keep healthy by doing exercise in their working places.
阅读理解

    It's a warm summer afternoon. You're cooking up the catch of the day over a campfire. Suddenly, a few raindrops fall on your arms, and before you know it, the sky is opened up. Then you hear what sounds like thunder in the distance. What should you do? Your tent is close by and would offer shelter from the pouring rain. There's a campsite picnic shelter a few minutes down the path. And then you remember that your car is parked down the road. What's your safest choice to make sure you and your families are safe?

    It's a common question for many hikers(徒步者) and campers, especially when they are camping during summer months. Heading to your car is almost always the safest choice. Your tent and a picnic shelter will keep you dry, but they offer little or no protection against lightening. Your car, on the other hand, will keep you dry and protect you from lightening strikes. Protecting yourself against possible lightening strikes is very important; lightening kills an average of 62 people in the US each year. If you keep all of the windows and doors closed in your car, you'll be able to return to your campsite safely.

    Of course, if you're backpacking(背包旅行), not car camping, and you're deep in the woods, your car won't be a good choice. So, what should you do if your car is far away and there's no other safe shelter nearby? First, you'll have to make sure that tree limbs or other objects don't fall on you or your campsite. Then you'll have to get in a safe position to avoid lightening, or flash flood conditions. What else should you do?

  1. (1) The passage aims to tell us ______.
    A . what's camping B . how to camp safely C . car camping is the safest way when camping D . how to survive a storm when camping
  2. (2) To avoid lightening in a storm, you'd better ______.
    A . go into your tent quickly B . get into your car and return to your campsite C . cook up the catch of the day over a campfire D . run into a campsite picnic shelter at once
  3. (3) From the last paragraph we can infer ______.
    A . It is very important to learn to protect oneself when camping B . people should not go camping alone C . people should never camp deep in the woods D . backpacking is not a good choice for campers
  4. (4) Which of the following is TRUE?
    A . Lightening is a danger for campers. B . Campers like car camping best. C . Young people like backpacking best. D . Camping during summer months is the most popular.
阅读理解

    All people need to sleep. Sleep is a restorative(恢复健康的) process that promotes proper body functioning and can improve the quality of your life. Not only is the quantity of sleep important, but also the quality of sleep.

    Your bedroom should be shaped to your taste and allow you to sleep in a peaceful environment. One of the biggest mistakes people make in their sleep is to use the bedroom for activities other than sleep. If your bedroom also functions as a command station for your life and work, the possibility of your sleep being poor is rather high. Bedrooms should be designed, decorated and used for sleep only. TVs, computers and other things should not be in your bedroom if possible.

    Establishing regular sleeping and waking times can help improve the quality of your sleep especially for those suffering from sleeplessness. Avoid hot food, caffeine, sugar and alcohol at least 4 to 6 hours before you go to bed. Develop a regular exercise program. Proper exercise and nutrition will help improve sleep patterns. However, avoid exercising 2 hours before bed, since this may stimulate your body and make it more difficult to fall asleep.

    Establish a pre-bedtime rule that will help you focus on sleep. You can try meditation(沉思), reading or deep breathing and relaxation. Your bedtime rule should be yours. Do not worry about it fitting into a specific category. Do what is best for you.

    Things such as room temperature, noise and light levels and even your bed mattress(床垫) can have a lot of effect on the quality of sleep that you experience. Block out distracting noises and lights. You are in your bedroom to sleep and not be distracted by environmental interference(干扰).

  1. (1) It can be inferred from the text that______.
    A . the bedroom has many functions than generally thought B . amusements should be forbidden in the evening C . the bedroom should be used only for sleep D . computers can make people fall asleep quickly
  2. (2) If you have sleep problems, ______.
    A . cold food and sugar are good for you B . a bedroom with a TV is necessary for you C . you need proper exercise just before bed D . you'd better establish regular sleeping and waking times
  3. (3) How is the text organized?
    A . B . C . D .
  4. (4) What can be the best title for the text?
    A . How to Deal with Sleep Problems B . How to Improve Sleep Quality C . What Is the Process of Sleep D . Where Should We Sleep
阅读理解

    Spending money on time-saving services reduces stress and boosts(增进)happiness according to a new research, but shockingly, few of us do it.

    Whillans, a professor at HBS said, "Buying time helps to protect us from the stress in our lives caused by time pressure, and the feeling that we don't have enough minutes in the day to complete our tasks."

    The effect was clearest in the Canadian experiment, in which 60 working adults were given $40 to spend in two different ways. One weekend, they were told to spend the money on a material purchase—a gift for themselves. The next weekend, they were instructed to spend the $40 on anything that saved them time,  from paying the neighbor ' s kid to run errands (跑腿)to taking an Uber instead of a bus.

    "On the day they made the time-saving purchase, they felt happier, in a better mood, and lower feelings of time stress than on the day they bought a material purchase, " said Whillans.

    The biggest surprise to the researchers was how few people would spend money on time-saving services. When they asked 98 working adults how they would spend a "windfall"(意外之财) of $40, only two percent named a purchase that would save them time.

    "One reason," said Whillans, "is that we're very bad at remembering how much we hate doing certain tasks once the suffering has passed. That makes us less likely to take active steps to avoid that overburdened feeling in the future. "But another possible cause is good old-fashioned guilt." If you feel guilty about getting someone to clean your house for you, then you might get less happiness from outsourcing (外包)that task, " said Whillans, "or you might just be less likely to spend your money in that way."

  1. (1) In the Canadian experiment, the participants     .
    A . were asked to spend the money in different ways B . were divided into two groups C . were given $ 40 every two weeks D . were asked to give money to a neighbor's kid
  2. (2) According to the author, what can make people less time-stressed?
    A . Buying themselves an expensive present. B . Paying much for a concert ticket. C . Taking a regular bus to get to work. D . Employing someone to clean the garden.
  3. (3) When it comes to spending money on ''buying time"      .
    A . most people like the idea but don't practice it in life B . no people would like to do it C . a small percentage of people choose to do it D . more people will do it if extra money is given
  4. (4) What do the underlined words "that overburdened feeling" in Paragraph 6 refer to?
    A . The discomfort when completing tasks we hate doing. B . The good old-fashioned guilt. C . The feeling of spending money on goods. D . The stress of having someone clean your house.
阅读理解

    There are several ways from which to choose for you to keep your kids safe in your neighborhood. But the first step to keep your child safe in your neighborhood is to know your neighbors.

    Knowing your neighbors can save you a lot of worry. It lets you know that the car that has just driven down the street belongs to “the yellow house on the corner”, or the truck that has just driven by the playground looks unfamiliar, but the guy in the passenger seat resides two doors down. It's these simple things that keep you from going out of your mind whenever you see someone driving by where children are playing.

    But you shouldn't just know what they look like. The next step is to know them well. What do they do? How do they act? You might be OK with them driving by the playground since they live in the neighborhood, but are you OK with them being on the playground? Knowing your neighbors solves several things. First you find out what kind of people they are. This helps you know if you should let your child go out in an area where they gather. Let us face it: you do not want your child to play around people or people's children that curse (咒骂) or hit each other. Sometimes you have to protect your child against your own neighbors.

    Knowing them also makes them know you. Being neighbors is an interesting thing. You might not like them or have the same views as them, but we all usually protect those that we consider our own. If you know your neighbors, they know you. They are more likely to look after the child of the nice lady down the street in the brick (砖) house, than the people, in the house on the corner, who no one ever sees.

  1. (1) This passage is mainly to tell us________.

    A . how to keep your child safe in the neighborhood B . how to set a good example to your neighbors C . how to get along with your neighbors D . how to teach your child to protect himself
  2. (2) If someone resides two doors down, he________.

    A . studies at the same school with your kid B . often comes to the neighborhood to offer help C . lives in the same neighborhood as you D . likes driving the truck around the neighborhood
  3. (3) The underlined phrase "going out of your mind" in Paragraph 2 probably means________.

    A . becoming very excited B . becoming very worried C . becoming very disappointed D . becoming very relaxed
  4. (4) From the third paragraph we can know that________.

    A . it is important for you to be polite to your neighbors B . people in the same neighborhood are quite different C . people like enjoying themselves on the playground D . knowing your neighbors helps to keep your kids safe
阅读理解

    Not sure what gift to get your loved ones? Think technology! You may even find something special for yourself!

    Mini Quadcopter

    Would you like to have a flying toy, but lack space to fly one? Consider a Mini Quadcopter that is small enough to fit inside your hand. This Mini Quadcopter can be controlled to fly in any direction with its remote control. The Mini Quadcopter is available from Hammacher Schlemmer for $39.95.

    Selfie Toaster

    Does your sweetie like taking selfies and eating toast? Well, why not combine the two with the Selfie Toaster? The Selfie Toaster crates an image on the piece of toast so you can smile at yourself every morning. The Selfie Toaster is available from Etsy for $10.95.

    Amazon Echo

    Give the knowledge of the world with the Amazon Echo.

    The advice can answer questions, tell you about weather conditions, tell jokes, play music and more. The Echo also acts as a Bluetooth speaker so you can connect your phone and listen to your favorite songs. The Echo is available from Amazon for $179.

    Indoor Snowfall Light

    Get into the spirit of the holiday season in your home with the Indoor Snowfall Light. The light shows snowflake shapes in your room to give you the feeling of a winter snowfall. You can control the speed of the snowfall, unlike the real whether. The Indoor Snowfall Light is available from Sharper Image for $59.99.

  1. (1) Who may be most interested in a Mini Quadcopter?
    A . Drivers. B . Children. C . Teachers. D . Housewives.
  2. (2) What's the function of a Selfie Toaster?
    A . It keeps your food fresh. B . It helps order your food. C . It makes your picture prettier. D . It puts your image on your food.
  3. (3) You will need an Amazon Echo when you are ________.
    A . at a meeting B . in the classroom C . on a long trip D . having an interview
  4. (4) Which website is probably visited most at Christmas?
    A . Etsy. B . Amazon. C . Sharper Image. D . Hammacher Schlemmer.
阅读理解

    Can I talk about salary at work? In a word: yes. As HR company Insperity put it in a recent blog post: Can your employees discuss their salaries or wages with their co-workers? Yes. Even if you have a company policy against it? Yes.

    The freedom to discuss your salary at work is a protected right under federal labor law. The National Labor Relations Act of 1935 protects your right to discuss the conditions of your employment, including issues related to safety and pay, even when you're not protected by a union.

    Talking about salary with colleagues can be uncomfortable, since there's such a taboo about discussing money matters, but it's an important step towards achieving equal pay for equal work. One barrier, however, stems from how we think of our own financial worth. Too many people I talk to wrongly consider their salary a reflection of their worthiness, a statement about their skills, experience, or value. At the end of the day, if we can all separate our self-worth from our salaries a bit more, it'll become easier to talk frankly with our colleagues.

    Asking about money outright can be tough, so one trick I've picked up along the way is to ask for your colleagues to confirm or deny. For instance, you might volunteer your salary first and ask "Does that sound about right to you?" by way of comparison. Or, let's say you're interviewing for a promotion to become a manager. You might ask a fellow manager about the kind of salary you should expect by saying, “I'm seeing salaries for this kind of position ranging from $65, 000 to$70, 000—does that seem accurate to you?" This way, even if your colleague isn't comfortable sharing their salary outright, they can help you identify if your expectations are on point or way off.

  1. (1) What makes co-workers uncomfortable to talk about salaries?
    A . The safety issue. B . The federal labor law. C . The wrong idea about salaries. D . The reflection of their worthiness.
  2. (2) What does "taboo" underlined in Paragraph 3 refer to?
    A . A prohibited practice. B . A religious belief. C . A general agreement. D . A social custom.
  3. (3) What is mainly talked about in Paragraph 4?
    A . One of my interview experiences. B . My way of asking about money. C . The method of raising questions. D . An example of getting promoted.
  4. (4) What can be the best title for the text?
    A . How to Discuss Salaries at Work B . Ways of Talking about Salaries C . Do Salaries Stand for Self-worth? D . Can Salaries be Talked about at Work?
阅读短文,从每题所给的A、B、C和D四个选项中,选出最佳选项。

    People can't see you when you're speaking on the phone, but they can hear you. So, the way you speak is especially important. In fact, researchers have calculated that 80% of communication over the phone is through your tone of voice; and only 20% is from the words you use. Here are our top tips on how to speak over the phone.

    ①Facial Expressions

    Your facial expression can influence your voice. For example, if you smile, your voice will sound warm and friendly, just the opposite, if you have an angry look on your face, it can make you sound unpleasant.

    ②Volume

    If you speak too loudly, you could sound angry. And if you speak too softly, it'll be difficult to hear you. So, speak loudly enough to be heard clearly, but not so loud that you're shouting.

    ③Pace

    The pace of your voice is how quickly you speak. And this can show how you feel. For example, an angry person might speak faster than normal. Or a downhearted person might speak very slowly. Try speaking a little more slowly than normal. This will make you sound confident, and it'll make it easier for the other person to understand you.

    ④Gestures

    Gesturing can influence the tone of your voice. When you gesture, you bring more air into the lungs, which can make your voice sound warmer. Gestures are also useful to help you stress the right words or even find the words you need. The best thing about gesturing during a phone call is that no one can see what you're doing, so you can gesture as wildly as you like!

    ⑤Movement

    If you're feeling nervous, stand up and move around. It will reduce the nervousness in your body and help your voice to sound more confident.

    ⑥Pauses (停顿)

    Using pauses every now and then can help you to slow down. This will make you sound more confident and in control. Also, if you pause after giving some new information, it'll give the other person time to understand it. At the same time, listen to how the other person uses pauses. They could tell you something about the speaker's feeling. For example, when a speaker is really angry, he might use pauses and says, "I…am…so…angry…"

  1. (1) How much of telephone communication is from the words you use?
    A . 20% B . 40% C . 60% D . 80%
  2. (2) What can people do to reduce their nervousness on the phone?
    A . Gesture wildly. B . Move around. C . Raise their voices. D . Make facial expressions.
  3. (3) How can pauses help people talk on the phone?
    A . The speaker can show he is friendly. B . The speaker can tell more information. C . The listener will feel confident and in control. D . The listener will have time to understand the words.
  4. (4) What is the passage mainly about?
    A . How to control the speed of your speech. B . Different good ways of talking on the phone. C . Reasons of making gestures while talking. D . How to improve communication among friends.
  5. (5) What is the writer's opinion about telephone talk?
    A . Your voice on the phone will show what you're feeling. B . Using too many pauses while talking will annoy others. C . Speaking loudly makes it easier for others to understand you. D . The words you use are more important than the way you speak.
阅读下列短文,从每题所给的A、B、C和D四个选项中,选出最佳选项。

    If a family member blames you for something you have done, it is important to be careful about how you defend yourself. It is not a good idea to use ways that cause hurt, even if they would help you make a valid point. If you can think of an instance where the other person has done exactly what they accuse you of, for example, it would not be good manners to throw it in their face. You should only bring it up if you don't have a choice. Then, you should make sure that you do it respectfully.

    Even if a family member intentionally goes against reasonable wishes you may have, you should understand that people see even the most fundamental things in very different ways. Remember that people are different. If you consider any noise after midnight to be intolerable, for example, others may see it is completely acceptable. It can take them a great deal of time to change their behavior for a demand that they do not understand.

    Think about the family conflicts that you are worried about now. Check to see if your parents had similar problems. People who grow up with parents who fight unfairly often repeat the same behavior. Consider changing the unfair habits that you grew up with.

    Understand that memories tend to change. In long-standing family disputes, all parties involved tend to have completely different recollections of the original problem.

    Families are a curious concept—while family members often feel nothing but annoyed for one another, they will also often be there for them if they should ever be in serious trouble. When you feel resentment for someone, think about how far you would go for them if they happened to be in trouble. It could help soften you. Think about how you care for the other person.

  1. (1) Which of the following does the author agree with according to the first paragraph?
    A . To fight back to defend yourself. B . To target the problem, not the person. C . To deal with a man as he deals with you. D . To hurt each other when angry.
  2. (2) What does the underlined word "resentment" in the last paragraph mean?
    A . Curiosity B . Kindness C . Concern D . Anger
  3. (3) Which of the following statements may the author approve of?
    A . Family members share the same memories over family disputes. B . Parents should set a good example in a family. C . It's easy for people to agree on different ideas. D . You can defend yourself by throwing facts back.
  4. (4) What is the best title of the passage?
    A . Think about how you care for other persons. B . Learn to concern about family members. C . How to deal with family conflicts wisely. D . Learn to accept each other in a family.
阅读理解

    When you need a job very much, you may end up taking one for which you are over qualified. Although you were initially grateful just to have the work, you now feel bored and depressed. Is there any way to change that?

    Start by changing your opinion, says Caitlin Kelly, the author of Malled, a book based on her experience as a sales clerk after losing her job in journalism. "Don't focus on what you're not getting but what you are getting," she says. "Be patient and work attentively with a wide range of people. It doesn't matter what the job is –there are always things you can learn and skills you can develop."

    Hilary Pearl, the founder of a coaching firm, says, "Tell yourself the current situation isn't the end of your career. Don't overdramatize(过分夸大)the negative aspects but try to view the situation more philosophically: life has a series of stages, and this is one of them. Don't forget to study even in the worst stage."

    Consider that because you're overqualified, you may be able to learn or do things on the job that might not have been possible in a more demanding position, says Sarah Hathorn, the chief executive of Illustra Consulting. "You could spend your extra time in learning different aspects of the business and teaching others in the organization," she says.

    Is it possible to make your work more challenging, even if your job responsibilities aren't likely to change?

    Of course, you may seek tasks and responsibilities that force you to learn something new or to work harder. "You may be operating on autopilot(习惯性地)right now, but chances are that people above you are stressed," Sarah Hathorn says." Take things off your boss's plate and let him know which projects or tasks you want to learn more about."

    Always express your request positively, saying that you love new challenges, rather than complaining that you're bored and underused, says Ethun, the president of the Park Avenue Group. In your down time, educate yourself about the company and its industry. "Read corporate information, analyst reports and related news articles," she says. "If your boss accepts your suggestions, it will make you a more valuable employee."

  1. (1) According to Caitlin Kelly, ______.
    A . one should be willing to do some small things B . being a salesman is not as important as being a journalist C . performing your regular duties well is important D . doing a simple job well will bring you a sense of success
  2. (2) What Hilary Pearl intends to express is that ______.
    A . work is just a stage of our whole life B . the present job doesn't matter to us in a long run C . one should be satisfied with his present situation D . one should look forward instead of complaining about the present situation
  3. (3) The underlined words "take things off your boss's plate" mean______.
    A . draw your boss's attention B . share your boss's burdens C . give your boss useful advice D . ask your boss for a better position
  4. (4) What is the common view about careers of the people mentioned in this passage?
    A . One should start his career from doing a simple job. B . One should improve himself and help others as well. C . One should keep learning new things to improve himself. D . One should pay much attention to the relationship with the boss.
阅读理解

Does Fame Drive You Crazy?

    Although being famous might sound like a dream come true, today's stars, feeling like zoo animals, face pressures that few of us can imagine. They are at the center of much of the world's attention. Paparazzi(狗仔队) camp outside their homes, cameras ready. Tabloids(小报) publish thrilling stories about their personal lives. Just imagine not being able to do anything without being photographed or interrupted for a signature!

    According to psychologist Christina Villarreal, celebrities—famous people—worry constantly about their public appearance. Eventually, they start to lose track of who they really are, seeing themselves the way their fans imagine them, not as the people they were before everyone knew their names. "Over time," Villarreal says, "they feel separated and alone."

    The phenomenon of tracking celebrities has been around for ages. In the 4th century B.C., painters followed Alexander the Great into battle, hoping to picture his victories for his admirers. When Charles Dickens visited America in the 19th century, his sold­out readings attracted thousands of fans, leading him to complain(抱怨) about his lack of privacy. Tabloids of the 1920s and 1930s ran articles about film­stars in much the same way that modern tabloids and websites do.

    Being a public figure today, however, is a lot more difficult than it used to be. Superstars cannot move about without worrying about photographers with modern cameras. When they say something silly or do something ridiculous, there is always the Internet to spread the news in minutes and keep their "story" alive forever.

    If fame is so troublesome, why aren't all celebrities running away from it? The answer is there are still ways to deal with it. Some stars stay calm by surrounding themselves with trusted friends and family or by escaping to remote places away from big cities. They focus not on how famous they are but on what they love to do or whatever made them famous in the first place.

    Sometimes a few celebrities can get a little justice. Still, even stars who enjoy full justice often complain about how hard their lives are. They are tired of being famous already.

  1. (1) It can be learned from the passage that stars today ________.
    A . are often misunderstood by the public B . can no longer have their privacy protected C . spend too much on their public appearance D . care little about how they have come into fame
  2. (2) What is the main idea of Paragraph 3?
    A . Great heroes of the past were generally admired. B . The problem faced by celebrities has a long history. C . Well­known actors are usually targets of tabloids. D . Works of popular writers often have a lot of readers.
  3. (3) What makes it much harder to be a celebrity today?
    A . Availability of modern media. B . Inadequate social recognition. C . Lack of favorable chances. D . Huge population of fans.
  4. (4) What is the author's attitude toward modern celebrity?
    A . Sincere. B . Sceptical. C . Disapproving. D . Sympathetic.
阅读理解

You've probably seen ads for apps promising to make you smarter in just a few minutes a day. Hundreds of so-called "brain training" programs can be bought for download.

These simple games are designed to challenge mental abilities, with the ultimate goal of improving the performance of important everyday tasks.

But can just clicking away at animations of swimming fish or flashed streets signs on your phone really help you improve the way your brain functions?

Two large groups of scientists and mental health practitioners published consensus statements, months apart in 2014, on the effectiveness of these kinds of brain games.

Both included people with years of research experience and expertise in cognition (认知), learning, skill acquisition, neuroscience and dementia (痴呆). Both groups carefully considered the same body of evidence available at the time.

However, they issued exactly opposite statements.

One concluded that "there is little evidence that playing brain games improves potential broad cognitive abilities, or that it enables one to better handle a complex condition of everyday life."

The other argued that "a large and growing body of evidence shows that certain cognitive training methods can significantly improve cognitive function, including in ways that generalize to everyday life."

Brain training programs are an attractive shortcut, a "get smart quick" scheme. But improving or maintaining cognition is likely not going to be quick and easy. Instead, it may require a lifetime — or at least an extended period – of cognitive challenge and learning.

If you're worried about your cognition, what should you do?

First, if you do engage in brain games, and you enjoy them, please continue to play. But keep your expectations realistic. If you're playing only to obtain cognitive benefits, instead consider other activities that might be as cognitively inspiring, or at least more rewarding — like learning a new language, for instance, or learning to play a musical instrument.

  1. (1) How did the scientists make their findings?
    A . By collecting statistics from research. B . By observing available evidence. C . By recording cognitive changes. D . By comparing the differences.
  2. (2) The second study could possibly lead to _____.
    A . solutions to cognitive difficulty B . promotion of puzzle games C . new ways to improve cognitive function D . further research into brain training
  3. (3) What does the author think of puzzle games?
    A . It is completely illegal. B . It is of much practice. C . It is hardly acceptable. D . It is of little value.
  4. (4) What could most probably be discussed in the following paragraph?
    A . The examples of cognitive activities. B . The tips on playing cognitive games. C . The disadvantages of puzzle games. D . The affection for puzzle games.
阅读理解

If you walked by James Fasulo's bedroom, in Queens, New York, you might hear the 8-year-old talking. You might think he was speaking with a friend, or with his 4-year-old sister, Anna. More likely, James would be talking to his smart speaker, an Echo Dot. "I use it daily," he says.

James often asks his Dot to tell jokes, report the time and temperature, and play music. And his sister? "She asks it to play songs from Frozen," he says.

As of December 2017, there were about 67 million smart speakers in households in the United States, according to a study by National Public Radio and Edison Research. A year later, that number had jumped to nearly 119 million. That's a 78% increase.

"Families are very interested in trying these products," says Caroline Knorr of Common Sense Media. Kids like James and Anna also love that they are fun.

Smart speakers include devices (设备) such as Google Home and Amazon Echo. Common Sense Media made a survey of more than 1, 000 parents with kids ages 2 to 8. The survey asked about how kids use smart speakers. It also asked about privacy.

Nearly half of the parents said their kids use the speakers, and half of those kids use them daily. Of parents who have, at some point, turned off a smart speaker's microphone (麦克风), about one-third of them did it because they didn't trust the device.

"A smart speaker might behave like a human in some of the ways it answers us," says Florian Schaub, an assistant professor at the University of Michigan School of Information. "But that's really a company collecting data (数据) about you. Everything you say to a smart speaker is recorded by these companies."

"Companies use the recordings in different ways," Schaub says, "such as to personalize service or decide which ads to play." If users don't like this, he suggests they mute the speaker when it's not in use and consider setting privacy controls.

James Fasulo says he doesn't worry about privacy. But his mom, Nancy Ellwood, does. "Sometimes, the speaker flashes (闪现) its lights when we're not talking directly to it, " she says. "I wonder what it's doing."

  1. (1) What do we know about James Fasulo's Echo Dot?
    A . It can move around freely. B . It can be controlled by voice. C . It is mainly used to play music. D . It is shaped like a human being.
  2. (2) What did the survey by Common Sense Media find out?
    A . Smart speakers are less helpful for kids. B . Google Home is smarter than Amazon Echo. C . Some users have less trust in smart speakers. D . Smart speaker users have rapidly increased in number.
  3. (3) What does the underlined word "mute" in Paragraph 8 probably mean?
    A . Fix up. B . Talk to. C . Turn off. D . Research into.
  4. (4) Who cares more about privacy?
    A . Anna Fasulo. B . James Fasulo. C . Caroline Knorr. D . Nancy Ellwood.
阅读理解

Everyone worries. But how do you deal with your worries? Whether your worries are big or small, you can take these steps to deal with your worries.

Try to find out what you are worried about.

Sometimes, you will know what you're worried about. Other times, you might not. Try to find it out. If you can't, you can ask for help.

Think of ways to make it better.

There is always something you can do to help you feel less worried. Sitting there worrying is no fun and it won't solve your problem.

Grades at school are often a top worry for kids. If you are worried about grades, ask yourself these questions:

Why are grades important? What do grades mean to me?

(A) How do I get ready for class? Do I go over my notes even when there isn't a test?

(B) Do I have a good place to do my homework?

(C) Have I tried different ways of studying?

If your worry is about a fight you had with a friend, you might write down all the things you could do — write a note to her or him, invite her or him to a basketball game, say sorry to her or him, etc. Once you have a list of things you could do, you can choose the one that gets your friend back.

Ask for help.

When you are worried, it can help to find someone to talk to. You can ask your parents, friends or teachers for help.

  1. (1) When you don't know what you're worried about, ________.
    A . you should try to find it out B . you can't ask for help C . you don't need to think of ways D . you can sit there worrying
  2. (2) If you're worried about your grades, you can ask yourself these questions EXCEPT "________".
    A . Why are grades important? B . What do grades mean to me? C . How do I get ready for class? D . Why don't my friends like me?
  3. (3) According to the passage, what will you do if you have a fight with your friend?
    A . Make a new friend. B . Don't talk to her or him anymore. C . Have another fight with her or him. D . Invite her or him to a basketball game.
  4. (4) The passage mainly tells us ________.
    A . who is often worried B . when people are worried C . how to deal with our worries D . what kind of worries people have